Support

Have a question or need help with Caldera? We'd love to hear from you.

Get in Touch

Send us an email and we'll get back to you as soon as possible — usually within 1–2 business days.

Typically responds within 1–2 days
Your data stays private

Common Questions

Does Caldera collect personal information?

Caldera collects only what is needed to run the app, process purchases, prevent free-reading abuse, and deliver chart readings. Sensitive profile and birth values are stored locally with encryption where possible, while account, subscription, and reading-order records may use Apple services such as Sign in with Apple, StoreKit, and CloudKit. Read our Privacy Policy for full details.

The app isn't working as expected — what should I do?

Try closing and reopening the app first. If the issue persists, try reinstalling. If you still encounter problems, email us at hello@aquarionlabs.com with a description of the issue and your iOS version.

Can I request a feature?

Absolutely — we'd love to hear your ideas. Send your suggestions to hello@aquarionlabs.com and we'll take them into consideration for future updates.

How do I cancel or manage a subscription?

Subscriptions are managed entirely through Apple. Go to Settings → Apple ID → Subscriptions on your iPhone to view, modify, or cancel your Caldera subscription.

How do widgets work?

Long-press your home screen and tap the + button to add a Caldera widget. Choose your preferred size and it will display the current moon phase and your daily cosmic insight right on your home screen.