Terms of Service

Agreement

These Terms of Service ("Terms") form a binding agreement between you and Aquarion Labs ("we", "us") and govern your access to and use of the Caldera application (the "Service"). By installing, signing in, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Service.

Eligibility

You must be at least 13 years old (or the minimum age required to use Apple ID services in your country, whichever is higher) to use Caldera. If you are under the age of legal majority in your jurisdiction, you confirm that a parent or legal guardian has reviewed and accepted these Terms on your behalf. The Service is intended for personal, non-commercial use only.

Account & Authentication

Caldera uses Sign in with Apple to create your account. You are responsible for maintaining the security of your Apple ID, for all activity that occurs under your account, and for promptly notifying us of any unauthorized use. We may suspend or terminate accounts that we believe, in our sole discretion, have violated these Terms or applicable law.

The Service

Caldera provides astrology, oracle, reflection, sacred calendar, planetary teaching, chart-reading, widget, and watch app experiences. Some features are free; others require Caldera Plus, Caldera Pro, or one-time in-app purchases. The content, features, design, prices, subscriptions, and availability of the Service may change at any time without prior notice. We do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

Entertainment Disclaimer

Subscriptions, Purchases & Renewals

Caldera Plus and Caldera Pro are offered as auto-renewable subscriptions billed through your Apple ID at the price displayed at the time of purchase. Your subscription automatically renews at the end of each billing period unless you cancel at least 24 hours before the end of the current period. You can manage and cancel subscriptions at any time in Settings → Apple ID → Subscriptions. One-time chart readings are requested in-app, manually fulfilled, delivered in-app, and may be unlocked or claimed according to the product, promo, or subscription state shown in the app. Reading delivery timing shown in the app is an estimate, not a guarantee. Apple's terms govern all purchases.

Refunds

Apple is the merchant of record for all purchases. Refund requests must be submitted directly to Apple through your purchase history or at https://reportaproblem.apple.com. We are unable to issue refunds outside of Apple's process.

Acceptable Use

You agree not to: (a) abuse free-reading promotions or bypass purchase flows; (b) reverse engineer, decompile, or attempt to extract source code from the Service except to the extent permitted by law; (c) use the Service to harass, defame, or harm others; (d) attempt to access another user's account or data; (e) interfere with or disrupt the integrity or performance of the Service; (f) use automated tools, bots, or scrapers; (g) introduce viruses, malware, or other harmful code; (h) use the Service in violation of any applicable law or to facilitate illegal activity; or (i) infringe others' rights.

Intellectual Property

The Service, including all text, graphics, logos, icons, audio clips, designs, software, and the curated astrological and esoteric content (collectively, the "Content"), is owned by Aquarion Labs or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service and Content for your personal, non-commercial use only. You may not copy, reproduce, modify, publish, distribute, sell, or create derivative works from any part of the Service without our prior written consent.

User-Provided Content

When you submit information such as focus questions, names, contact details, or birth details to generate a reading, you retain ownership of that information. You grant Aquarion Labs permission to use, store, and process that information solely for the purpose of providing the requested services. You are responsible for providing accurate birth, contact, and focus information, and for the lawfulness of the information you provide.

Advertising

The free version of Caldera is supported by advertising delivered through Google Mobile Ads. Whether ads are personalized depends on your App Tracking Transparency choice and your consent collected via Google's User Messaging Platform. Caldera Plus removes ads.

Third-Party Services

The Service integrates with Apple (Sign in with Apple, StoreKit, CloudKit, push notifications) and Google (Mobile Ads, User Messaging Platform). Your use of those features is also governed by the respective providers' terms and privacy policies.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT READINGS, ORACLE MESSAGES, OR ASTROLOGICAL CALCULATIONS ARE COMPLETE, ACCURATE, OR FIT FOR ANY PARTICULAR PURPOSE.

Limitation of Liability

To the maximum extent permitted by law, in no event will Aquarion Labs, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service. Our total cumulative liability for any claim relating to the Service will not exceed the amount you paid us, if any, in the twelve (12) months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Aquarion Labs from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any rights of another party.

Termination

You may stop using the Service at any time and delete your data from within the app. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we believe you have violated these Terms or if doing so is necessary to comply with law or protect users. Sections that by their nature should survive termination — including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law — will survive.

Changes to These Terms

We may revise these Terms at any time. We may also change, suspend, or discontinue features, content, prices, subscriptions, or availability. The "Last updated" date reflects the latest revision. Material changes will be communicated within the app before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction in which Aquarion Labs is established, without regard to its conflict of law principles. Any dispute will first be addressed informally by contacting us. If unresolved, disputes will be resolved exclusively in the competent courts of that jurisdiction, except where applicable law grants you the right to bring a claim in your local courts.

Apple-Specific Terms

You acknowledge that these Terms are concluded between you and Aquarion Labs only, not with Apple, and that Apple is not responsible for the Service or its content. Apple has no obligation to furnish maintenance or support and will not be liable for any product warranty, claims, intellectual property infringement, or consumer protection law violations relating to the Service. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

All purchases are processed through Apple's App Store. By making a purchase, you also agree to Apple's standard Licensed Application End User License Agreement, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

Developer & Owner

Caldera is owned and developed by Ceren Dastanoglu, operating as Aquarion Labs. For support or inquiries, contact hello@aquarionlabs.com.

Contact

For any questions about these Terms, contact us at hello@aquarionlabs.com.